Terms And Conditions

Terms and Conditions Terms of Service by PlayProm Ltd (Legal Company Name: PlayProm Ltd)

The address of the private limited company: Adalet Mah. Manas Bulv. No:47/B D:2601 Bayraklı/İzmir.

1. General

  1. This is the most recent Terms of Service (the “terms”) agreement as of [Date].
  2. These terms apply to your use of our website at [playprom.com] (the “website”). Please read these terms carefully and ensure that you understand them before you start to use the website.

UNLESS YOU AGREE WITH ALL TERMS OF SERVICE FOR THE WEBSITE, PLEASE DO NOT ACCEPT THIS AGREEMENT AND THUS DO NOT BUY ANY SERVICES FROM OUR WEBSITE.

  1. By accessing and using the website, you confirm that you accept these terms and that you agree to remain by them and any changes made to them from time to time.
  2. We are the owner or the licensee of all intellectual property rights in the website and in the material published on it. Typing errors on this website are reserved.
  3. If there are any contradictions with anything that has something to do with our website, and/or our Terms Of Service, the Terms Of Service rules are always right and applicable.

2. Service

  1. This service will only be used for promotional purposes.
  2. The materials we collect about you shall be used only for commercial propositions from our website. We do not sell or distribute personal information to any third party.
  3. You will not upload anything into this service that includes nudity or any material that is not allowed or suitable.
  4. You shall not intentionally misuse the system for your purposes.
  5. The service may occasionally deliver later than the planned date stated on the order page. Please contact our support team if your order isn’t provided on time; they will likely find a proper solution. Late delivery does not entitle you to a refund.
  6. The quantity you purchase is not guaranteed. It can be slightly more. If it’s less, contact our support team.
  7. The service we provide is used at your own (the buyer/customer) risk. We are not responsible for any consequences that may occur as a result of using our service.
  8. However, in some cases, people might unfollow. In such a case, feel free to contact our support. They will possibly find a proper solution. You don’t have the right to claim a refund in this case.
  9. Users might be inactive or not real humans.

3. Refund, Cancellation, and Return Policy

Considering that PlayProm Ltd is offering non-tangible goods, we do not issue refunds once the order is delivered and the service is performed. As a customer, you are responsible for understanding this upon obtaining any item from our website.

However, we understand that extraordinary situations can occur due to the nature of the service we provide.

Therefore, we offer refunds for the following reasons:

  • Service not delivered: It may happen sometimes that we can’t implement the service at all due to technical issues, broken links given by customers, or other matters. In such a case, we grant a full refund of your purchase.
  • Service not fully implemented: If the product is not delivered within the mentioned time frames, we offer a partial refund or provide another suitable option.
  • The service was lost: We don’t provide any refund if the provided services are dropped more than two months after your purchase. Please understand that promotional services are temporary, and for the best results, promotion should be long-term.

PlayProm Ltd desires our customers to be satisfied with the services they purchase. A cancellation request can be made via email at [your email address]. Cancellations will be accepted only if the request is made within 24 hours of your purchase.

Each order begins processing within 2 hours after purchase. We cancel the order and provide a 100% refund if the cancellation email request is sent within 2 hours after purchase. If the request is sent within 2-12 hours, we provide a 25% refund; after 12 hours, there is no refund.

Please contact us if you have any issues regarding the service. Our support team is always eager to assist you and provide professional support promptly. Thank you for purchasing from us.